San Jose, Costa Rica Airport Installs SITA ControlBridge Powered by Hiperwall Software
The name of an operational control room video wall varies from airport to airport, but no matter what you call it, it remains the platform by which airports are able to facilitate the flow of information between the command center personnel and those in the field. It’s a complex and critical setup that collects and organizes large amounts of data for analysis and distribution.
 
To reduce errors and increase the efficiency and security of their mission-critical environment, the Juan Santamaria International Airport, managed by AERIS Holdings, selected SITA to implement its ground-breaking operational control room, ControlBridge, as the command center technology solution provider.
 
SITA partnered with Hiperwall, Inc. to utilize their visualization system software. Hiperwall software enables AERIS to integrate information from multiple security and operational systems such as video surveillance, CCTV and access control from a single, centralized location. AERIS requires 24/7 monitoring of air traffic control, customs and immigration, boarding gate security surveillance, ground handling, facilities management, fire suppression and air rescue. This allows for informed, collaborative decision making between the control room, personnel in the field and Costa Rican intelligence agencies. The SITA ControlBridge plays an integral role in providing the technology that enables the airport to quickly and effectively generate adaptive incident response plans for personnel in the field and be proactive in determining where improvements can be made at all levels of operation.
 
Hiperwall software helps integrate all existing disparate systems, achieve 24/7 fault tolerant reliability, enable safe operations and create scalability for future growth alongside the SITA ControlBridge. Most video wall solutions rely on proprietary hardware from multiple suppliers which drives up their cost and complexity and pushes LED video walls out of reach for widespread commercial use. Hiperwall software is a hardware-agnostic solution which means it is scalable, flexible, cost-effective, and lowers maintenance expenses and training costs for operational logistics.
 
Visit www.hiperwall.com to learn more about their video wall solutions and how they can help you.

 

Planning an effective control room video wall

We understand that there are a lot of design elements that go into a control room video wall installation, but none are more important than planning for the optimum presentation of content and organization of that information. Your focus should be on the purpose of the control room, and how the installation effectively facilitates information transfer in order to mitigate risks in decision making.
 
Once you understand the decision-making objectives of the video wall, the second step is displaying that information on a video wall in an organized manner so that the operator can efficiently  use and interpret it. It is essential that the operator has immediate access to all of the required information needed to quickly assess a situation, maximize situational awareness and take the appropriate action. The platform used for organizing the information must be simple to add, move, resize and remove content regardless of visual technology offered in the video wall.  The operator needs to be able to zoom and position any content as needed, utilizing the full resolution of each screen and maintaining full control over all data sources. Visualization on high resolution video walls provides a comprehensive overview of information needed to identify problems and to optimize processes to enhance decision making.
 
The control room is all about creating an environment that facilitates an increase in situational awareness while utilizing visualization tools that transfer information to a common operating picture (video wall) and/or the operator. This is where daily decision-making affects corporate goals and returns on plant assets. Content, organizing and manipulating the information, and optimizing the control room design are important aspects of a successful operation.
 
Whether you need to remodel and optimize your current control room, consolidate operations or build a new control room, there are new standards to assist in design. Early control rooms were historically crowded and disorganized. Today, we have a set of standard guidelines published by the International Organization for Standardization. In particular, ISO 11064 lists the standards for ergonomics in the design of control centers, as well as the layout and dimensions of workstations for maximum efficiency. The standard is divided into seven key parts:
 

1. Principles for Design of Control Centers – as a human centered approach, the design begins with the operator.
2. Principles for Arrangement of Control Suites – square footages are determined, adjacent areas pre-determined, and the space is laid out to facilitate all activities.
3. Control Room Layout – ergonomic principles are applied to layout and maintenance.
4. Layout and Dimensions of Workstations – needs of the operator will determine the overall dimensions of visual-display-based workstation.
5. Displays and Controls – maximize safety, reliability, efficiency and comfort for the human operator interface.
6. Environmental Requirements for Control Centers – lighting, acoustics, temperature, humidity and vibration all are key factors that play into operator awareness.
7. Principles for Evaluating Control Centers – lessons learned and documented for making future improvements.

 
You can learn more about ISO 11064 and how the standards can assist in establishing a design that achieves maximum control efficiency with this link: https://www.iso.org/obp/ui/#iso:std:iso:11064:-4:ed-2:v1:en
 
We know control rooms. They are invaluable assets that enable individuals or groups to view large amounts of information through an organized and centralized platform. If you are refreshing or installing a video wall for the first time, you will want a video wall solution that is simple to navigate and features an ultra high-resolution display system with scalable size that can support a combination of still images up to 1GB, HD videos, HD streaming content and PC applications. Hiperwall can assist you in determining your needs and specifying a video wall for your control room. We also offer solutions for digital signage, trading floors, education and the presentation of high-resolution images in science, medicine or urban and rural planning.  Give us a call, we are here to help.